Last update: 09/07/2018
DATA COLLECTION ON OUR WEBSITE
Who is responsible for the data collection on this website?
NOTICE ON THE RESPONSIBLE BODY
The responsible data processing unit on this website is:
Reik Zwinscher, Dorfstr. 33, 15748 Märkisch-Bucholz, e-mail: firstname.lastname@example.org, Tel.: +49.9113084481841
Responsible body is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).
COLLECTED DATA AND INFORMATION
The personal information that we may request for use and processing includes, without limitation:
a) All information that you provide to us when filling out the forms on our account registration pages, as well as any other data that you submit via the website or by e-mail (eg first and last name, date of birth, e-mail address, phone number);
b) correspondence with us via the website, e-mail, web chat or other means of communication;
c) the entire transaction history of the Player Account, whether made through the Website (s) or through other means of communication;
d) website logins and their details, including traffic, GeoIP location data, browser / device data, weblogs, activity logs and other traffic information stored in our system;
e) Documents and evidence required by us to verify your account, carry out fraud controls (on our own initiative or under applicable law). Such evidence may include passport copy, etc.
f) Participation in surveys or other customer reviews that we conduct from time to time.
REFUSAL OF YOUR AGREEMENT FOR DATA PROCESSING
Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
OPPOSITION AGAINST DATA COLLECTION IN PARTICULAR CASES AND DIRECT ADVERTISING (ARTICLE 21 GDPR)
If your personal data is processed to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object, your personal data will then no longer be used for the purpose of direct advertising (objection under Art. 21 (2) GDPR).
COMPLAINTS AT THE COMPETENT SUPERVISORY AUTHORITY
In the case of violations of the GDPR, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right of appeal is without prejudice to any other administrative or judicial remedies.
RIGHT TO DATA TRANSFERABILITY
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
SSL-BZW. TLS ENCRYPTION
This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or. TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.
HOW WE USE YOUR DATA
We process the personal information that we collect from you in order to provide our services. In particular we will use your data for the following purposes:
a) providing gaming and other additional services you request through our website;
b) customer care, such as Assistance in setting up and managing your account;
c) identification and execution of the necessary checks;
d) providing information about our promotional offers to registered players or providing promotional information from our selected business partners, partners and joint venturers (only if players have expressly agreed to receive promotional materials);
e) fulfillment of legal obligations
(f) monitoring and investigation to prevent fraud, abuse, and other illegal or irregular gambling activities;
g) Analysis of customer trends through market survey evaluations (participation in surveys is not compulsory and you can opt out at any time);
h) conducting research and statistical analysis of aggregated data.
Unless you have chosen not to receive promotional materials, we may use your personal information, including your email address and telephone number, to send you marketing communications about products, services and promotions. This can provide information about products and services of our business partners, such as Providers of casino games, include. Should you decide not to receive such marketing and promotional materials anymore, you can unsubscribe from the settings of your player account or by contacting us at email@example.com.
Please also note that by accepting any prize from us, you agree to use your name and / or nickname for promotional and promotional purposes without additional compensation, unless prohibited by law.
RECEIVING PERSONAL INFORMATION
We do not collect personal information about you without your knowledge. However, we may automatically collect certain information about you if you make that information available through the use of our services and through your interactions with us.
We may also lawfully disclose certain personal information from online sellers and service providers, such as: B. anti-fraud portals. In addition, we reserve the right to use third-party services to process your online transactions and game content.
We may share information that you have provided to other companies within our group of companies and to our business partners. These companies include our parent companies, their parent companies and all subsidiaries of these companies, as well as other companies with whom we do business and make the necessary arrangements. The processing of your data may be carried out by us or another company mentioned above, which may use a third party to perform this data processing.
Company employees, including privacy officers, anti-fraud analysts, account managers, loyalty team members, VIP player managers, and other select employees, also have access to your personal information to perform their duties and assist you.
Our employees who have access to or are in contact with the Player's personal information have signed confidentiality agreements to respect the confidentiality of the Player's information in accordance with applicable privacy laws.
DISTRIBUTION OF DATA TO THIRD PARTIES
We do not sell or rent your personal information to third parties.
We may disclose your personal information if required by law, regulation, or other law or order. We may also disclose your personal information to a regulatory or law enforcement agency if we find it necessary to protect the legitimate interests of the Company, its customers or third parties.
Personal data will only be disclosed to third parties in the following cases:
a) To the extent that we are legally obliged to do so;
c) fulfill our legal and regulatory obligations and responsibilities to the relevant licensing and regulatory authorities, as well as all duties and responsibilities arising from other applicable laws and other applicable regulatory authorities in other jurisdictions;
d) If the Company believes that disclosure is necessary to protect the security of the Company or the player or the safety of others, investigate fraud or respond to a government request;
e) When our marketing service providers need the data to perform their tasks;
f) To other third parties with the prior consent of the player.
We use third-party data processors to process limited personal information on our behalf. Such service providers support the website, in particular with regard to hosting and operation of the websites, marketing, analytics, improving websites and sending e-mail newsletters. We ensure that the transfer of personal data to the recipient is in accordance with applicable data protection laws and that the same obligations imposed on the processor under the relevant service contract are imposed on the processor.
In addition, we may also share personal information when we acquire new businesses. Should the company make changes in its structure, e.g. A merger, a takeover by another company or a partial takeover, it is very likely that the personal data of our customers are included in the sale or transfer. We will email our players as part of our policies before we consider transferring personal information.
Please note that our content may contain links to third-party websites to provide guidance. We are not responsible for any external content that may contain separate privacy policies and data processing information.
As stated in our Terms and Conditions, you and we may at any time decide to close your Player Account. After closing your account, we will retain your personal information for as long as required by law. These data will only be used if requested by the competent authorities when investigating financial and tax documents, fraud, money laundering or any other illegal activity.
Please note that due to anti-money laundering regulations in the licensed gaming jurisdictions of the European Union, we are required to provide personal data of players specified at registration and any data disclosed during the lifetime of a player account be kept by us for at least five years from the last player transaction or account closure. Therefore, requests for cancellation can not be considered before this deadline.
SECURITY OF YOUR DATA
We hereby acknowledge that we are bound by strict legal provisions for the protection of personal data when collecting and processing your personal data for the purpose of managing your player account.
Therefore, we strive to protect your personal information and to respect your privacy in accordance with the best business practices and applicable regulations. We are committed to offering safe services to players, and we will take all reasonable care to ensure that all the information you have provided us is safe with us.
Player accounts can only be accessed with the unique ID and password of the player. You can also set up Two-Factor Authentication (2FA) as additional protection against unauthorized use of your account. You are responsible for keeping your credentials confidential and to ensure that they can not be viewed or used by anyone else.
a) Confirm the accuracy of the personal information we have collected about you;
b) Ask us about the use of your personal information;
c) prohibit the future use of your data for direct marketing purposes;
When you visit the website, our system automatically collects information about your visit, such as: Your browser, your IP address and the referring website. This survey can be conducted in collaboration with our platform providers and partners. We can receive general demographic or usage data from our website visitors. We will not use automatically collected information to personally identify you without receiving additional consent from you.
Required cookies: enable the navigation and basic functionality of the websites, e.g. access to the member areas of the website.
Functional cookies: allow us to analyze the use of your website and your choices on the website (for example, your session key, language, or region) so that we can save these settings and offer you more personal experience.
Advertising cookies: allow us to measure the effectiveness of our content marketing. These cookies are provided by our affiliates to track website visits and sign-ups from advertisers. We do not share your personal information (such as name or e-mail) with our affiliates, except for information collected directly from such advertising cookies. However, your visit data may be linked to other personal information collected from the providers through other sources. This external data processing is subject to the privacy notices and policies of these third parties.
In addition, we use a number of third parties who also set cookies on this website to obtain the services they provide to us. These services include, but are not limited to, helping us to improve the experience by tracking your activity on the Site, visibly measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
Most online browsers accept cookies automatically. If you prefer, you can block some or all cookies or delete previously set cookies by changing your browser settings. However, we recommend that you do not block or delete your cookies, as this may limit your use of our website.
SERVER LOG FILES
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
• Browser type and browser version
• used operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
A merge of this data with other data sources will not be done.
The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website - for this purpose, the server log files must be recorded.
PLUGINS AND TOOLS
Google Web Fonts:
This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a default font will be used by your computer.